Frequently Asked Questions

You will be meeting with a pre-licensed therapist. Our services are all provided by counselors working towards licensure in the State of California under supervision of highly-experienced licensed clinicians. Our team attends weekly training and supervision.

Our matching process depends on a variety of factors. We take into account your preferences (gender, identity, age, interests), and availability. We also consider the therapist’s background and experience. During the initial call we’ll get a sense of who to match you with. We’ll also invite you to review the team page to see if anyone stands out. If a specific therapist is not available, you may be able to join their waitlist or we can suggest others on our team who might be a good fit.

It is difficult to say how long therapy will take. After the first session or two you should have a sense of whether it feels like a good fit. Periodically, your therapist will check with you about whether things are headed in the right direction.

Yes, we offer appointments 9:00am - 9:00pm Monday – Friday.

At MMCP we ask that you pay following each session. At your request we will supply a superbill so that you can pursue insurance reimbursement.

The cost per session will be adjusted on a sliding scale according to your income and financial pressures you may be dealing with. You will know your fee ahead of time before starting therapy.

You have the right to receive a “Good Faith Estimate” explaining how much your therapy could cost.

Under the law, you are entitled to know the total cost if you were to attend weekly sessions for an entire calendar year.

You can ask for a written Good Faith Estimate before your first appointment or at any point during services.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute it. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your rights visit www.cms.gov/nosurprises.

Sessions are offered in-person or virtually. The decision is yours. Our office is located at 5055 Wilshire Blvd, Ste 310 Los Angeles, CA 90036. Street parking is available.

To make a referral please contact us by email at info@mmcpla.org or call 323-939-6355.